Contact

Email [email protected]. That address reaches Eric Campbell, who runs Not Behind. He answers it himself, usually within one business day and always within three. There is no ticket queue and no phone line.

Not Behind operates from Dallas, TX, US. The course is sold online and studied online, so there is no office to visit and no mailing address for support. Write to the email address above and you will get a person.

What people write in about

• I bought the course and cannot get in. Sign in at your account with the email address you paid with. If access is still missing, email us that address and we will link the purchase by hand.
• I want a refund. Email us within 30 days of purchase. You do not have to give a reason. We refund the full amount to the original payment method. The terms state this in full.
• I want to buy this for my team. Read the teams page first, then email us the number of seats. We reply with an invoice.
• Delete my data. Email the request from the address you signed up with. The privacy policy lists what we hold and what happens after deletion.
• A page is broken. Send the URL and the device you used. That is usually enough to reproduce it.

Before you write

Two pages answer most questions faster than we can. The curriculum lists every lesson and what it teaches. The about page explains who makes the course and how it is sold. If neither one covers your question, write to us.

For press and partnerships

Use the same address and put the reason in the subject line. We answer press, affiliate, and partnership mail, though it takes longer than support mail.